Shipping and exchanges

We ship with DHL. Your order leaves the workshop in 1–3 business days. Approximate delivery: Mexico 2–5 business days, USA and Canada 3–10, international 10–15. Free shipping within Mexico. Import duties and taxes are paid by the recipient.

You may request an exchange within 5 business days of delivery. Credit is issued toward a future purchase; there are no cash refunds. The piece must come back in its original condition and packaging.

A question, an exchange, a special request or a personalization? Write to us at hola@nepidon.com. For an exchange, we email you the return instructions.